Privacy Policy
Last updated: June 2026
This Privacy Policy explains how Windmill Primary Care ("we," "us," or "our") handles information in connection with our website at windmillprimarycare.com. It applies only to this website and does not serve as our HIPAA Notice of Privacy Practices, which separately governs protected health information in connection with your care.
Information We Collect
We design this website to minimize the information collected.
Information you choose to provide. If you contact us by email or phone using information listed on this website, we may receive your name, contact information, and any details you choose to share so that we can respond to your inquiry.
We strongly discourage sending sensitive medical or health information through general website communication channels.
Information collected automatically. Like most websites, our hosting provider may automatically collect limited technical information such as IP address, browser type, device type, pages visited, and time and date of access. This information is used for basic website operation, security, and maintenance.
We do not use this information to create advertising profiles or to track users across other websites.
Appointment Scheduling and Patient Portal
Appointment scheduling, membership enrollment, and patient communications are handled through our secure patient portal provided by Hint Health.
When you click links to the Hint Health platform, you will leave our website. Information you provide on Hint Health is governed by Hint Health's privacy and security practices as well as our HIPAA Notice of Privacy Practices, which applies once you become a patient.
Cookies and Tracking Technologies
We do not use cookies or similar technologies for advertising, behavioral tracking, or cross-site profiling.
Some cookies may be necessary for the basic functionality, security, and performance of the website, or may be set by third-party services used to operate the site.
Third-Party Services
We may use limited third-party services to operate this website, such as hosting providers, security services, font providers, or embedded content (such as video hosting).
These third parties may process limited technical information (such as IP address) as required to provide their services.
Our website also contains links to third-party websites, including Hint Health. We are not responsible for the privacy practices of third-party websites.
How We Use Information
We use the limited information collected through this website to:
- Respond to inquiries
- Maintain and secure the website
- Improve website performance and user experience
- Comply with applicable legal obligations
How We Share Information
We do not sell or rent personal information.
We may share limited information with service providers that support website operations, or when required by law.
Data Security
We use reasonable administrative, technical, and physical safeguards to protect information collected through this website. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Your Privacy Rights
Depending on your state of residence, including under applicable U.S. state privacy laws such as the Virginia Consumer Data Protection Act, you may have rights regarding certain personal information, such as the right to request access, correction, or deletion.
To make a request, please contact us using the information below. We will respond as required by applicable law.
Children's Privacy
This website and our services are intended for adults. We do not knowingly collect personal information from children through this website.
Protected Health Information (HIPAA)
Any protected health information created in the course of your care is governed by HIPAA and our Notice of Privacy Practices provided to patients.
This website Privacy Policy does not apply to medical records or clinical information handled through our patient portal or during care.
Changes to This Policy
We may update this Privacy Policy from time to time. The "Last updated" date reflects the most recent version.
Contact Us
If you have questions about this Privacy Policy, please contact:
Windmill Primary Care
8545 Patterson Ave, Suite 206, Henrico, VA 23229
Email: info@windmillprimarycare.com
Phone: (804) 258-4472
This policy is provided for general informational purposes and is not legal advice.